Q: Are you a trading company or factory? A: We are a factory with a foreign trading department. We manufacture the plastic extruder machine by our own factory. So don't worry about the after-sale services.
2. Q: Where is your factory? How do I get there? A: Factory address: Xingda Industrial Park, No. 720, North Section of Tongdu Avenue, Tongling City, Anhui Province, China. You can take a plane to Hefei Xinqiao International Airport or Nanjing Lukou International Airport, we can arrange the pick-up. Or you can take the high-speed rail to Tongling Station.
3. Q: In what year was your company founded? A: Our company was founded in 2012, the founder Mr. Yuan Xu has been engaged in the plastic machinery and mold processing industry for more than 20 years.
4. Q: What payment methods do you support? A: We support T/T, Western Union, PayPal and other payment methods.
5. Q: What shipping methods do you support? A: Sea transportation, air transportation, railway transportation and road transportation, etc. Usually, we go by sea.
6. Q: What is your packaging? A: Our conventional packaging is: Wrap the plastic film around the machine, and then put the machine in a wooden box.
7. Q: What is your delivery time? A: Generally speaking, the delivery time of a production line is about 50 days.
8. Q: How is your after-sales service? A: Our equipment has an 18-month warranty and supports lifetime maintenance. We have a strong technical service team.
