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Q1 : What is the warranty period?
We provide 12 months warranty for all spare parts. (exclude fragile parts).

Q2 : How do you control the quality?
1) All NAVAN machines are in strict accordance with the ISO quality and CE system requirements.
2) Each procedure is crafted by professional Skilled labour, followed by particular QC
3) All information of our products can be checked in efficient management system.

Q3 : What certifications do you have?
All our products are CE and ISO9001 certified. Numerous design and innovation patent for all our current models and spare parts. Such as the innovation patent squeegee design.

Q4 : What kind of service do you provide?
Before sales: Provide product information, market research forecasting, product customization, product processing, consultation and other services for your convenience.
After sales:
1. Technical training on according to customer requirements;
2. We promise replacement under warranty;
3. We promise to supply the maintenance spare parts;
4. Regular call back or visit customers;
5. On time response to mail and phone calls of your complaints or consultation.

Q5 : Are you a factory or a trading company, where are you located?
We are factory , just 150km(1.5hour by car) away from Shanghai Airport. We offer pickup service at Shanghai for your visit.

We Warmly Welcome Customers All Over The World To Our Company. ANY DEMANDS OR REQUEST ,Please Contract With Us FREELY!
 
ZHANGJIAGANG NAVAN INDUSTRIAL CO.,LTD