Q: What is your company's guarantee policy ?
A: All our products come with one year warranty.

Q: I want to buy a plant of your machine,but I do not know how to install them and how to
run the entire line .could you help me ?
A:Our senior engineer will make a project drawing for your reference first.
The drawing will point out the machine size/space cost. even the worker numbers suggestion.
Our engineer will guide you install the machine personally.

Q: What can I do if the machine can not work?
A: We appreciate that if you can send us a video to show the machine situation .
Our engineer will try to find out the problem and reply you soon. if it can not be solved through our guidance. Our engineer will come to your country and fix the problem personally.
(If the machine was broken intentionally. Sorry we will not provide the above services )

Q: The local environmental law is very strict. Can your machine match it?
A: Sure.All our machine had pass the CE/SGS certification

Q: How I go to visit your factory?
A: Our factory located at Shicheng County,Ganzhou city,Jiangxi Province. We have an office in Ganzhou city .We suggest you go to Ganzhou city first by plane or railway. We will pick you up and go to factory directly

Q:My employees are not skilled at operating such machine,can you help to train them?
A: Sure.That is no problem.